COVID-19 Special Announcement

During times like these, nothing is more important than our health and our loved ones. On behalf of the GoMarcet team, I would like to start by wishing you, your families, good health during these difficult times.

As a global organization, we’ve been closely monitoring COVID-19 since its early stage. As a result, we’ve been able to take proactive measures to ensure we maintain the same level of platform accessibility as usual, and uninterrupted service to the millions of customers utilizing our services.

At this Pandemic situation, we have strickly monitoring the return merchandise. As per Our concerned department finally decided No return Merchandise will be accepted until the things are back to normal.

We do Appreciate the Patience and Understanding.

 

It must be noted that:

  • You can return your order within 14 days of receiving them
  • Undergarments or items that are unused or used will not be returned if they altered or washed
  • Closeout items will not be returned
  • Augusta Items with C in style code are closeout and will not be returned
  • Items cannot be returned without authorize RA - please email support to start this process
  • If customer wants to return on their own choice, buyer remorse, didn't fit, didn't like:
    For above conditions:
    Customer needs to return on their own expense.
    we will refund shipping charges of initial order.
    15% restocking fee deduction,

    If you receive any damaged items, error, defect: we will issue a full refund or send out a replacement
  • Inception regarding returned items may take 3-5 working days

Therefore, please make sure your order is of right color, size and brand etc. when ordering.

 

Regards
GoMarcet LLC

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